The problem
In the remote and high-risk world of mining, even a minor disruption can have major consequences.
When a major contractor failed to deliver on a critical desalination plant project, a leading iron ore mining company in Western Australia faced a destabilising moment.
The decision to terminate the contractor triggered fears of sabotage, theft, and violence on-site.
ERS was engaged to provide immediate, on-the-ground support to restore control, maintain safety, and protect valuable assets during a tense and unpredictable transition.
What we did
Within 24 hours, a specialised ERS security team, experienced in high-risk environments and trained in de-escalation, was deployed to the site.
Our response included:
- Visible security deployment: Personnel were strategically positioned to protect key infrastructure, sensitive areas, and equipment.
- CCTV surveillance: A full-coverage system was rapidly installed for real-time monitoring across entry points, storage zones, and operational areas.
- Social media monitoring: Social media platforms were tracked for warning signs of potential threats from disgruntled contractor staff.
- Incident response protocols: A clear and robust plan was established, with rapid reporting pathways and response measures for suspicious activity, sabotage or threats.
What we achieved
ERS’s response was successful. Over the 15-day deployment, there were zero incidents occurred and operational continuity was maintained. This contributed to improved leadership and organisational confidence for the client.
Our human-centric approach successfully balanced strength with sensitivity, with calm and experienced teams able to prevent conflict, de-escalate tensions and reassure site workers.
The client recognised ERS's ability to work as a strategic partner, capable of protecting business continuity under pressure.
Results
Zero incidents of sabotage or thefts incidents
No violent events or threats carried out
Operational continuity maintained
Contact Neryl Lee
to find out how our Onsite Services can meet your security and crisis & emergency needs
Executive Risk Solutions Head Office
